Shipping & returns

Thank you for shopping at Home Renovation Hub.

If you are not entirely satisfied with your purchase, we're here to help.

Product Returns

Our products can be returned within 15 days of the original purchase of the product.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging
  • The product isn't used or damaged
  • You have the receipt or proof of purchase
  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

  • By email: memberservices@homerenovationhub.com

Send the product with its original packing and the receipt or proof of purchase and the RMN number, to:

9125 N Corral Ln Castle Rock, CO 80108

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Camp Tale.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Digital products

We issue refunds for digital products within 7 days of the original purchase of the product.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Subscriptions

We issue full refunds for your subscription within 7 days of the original purchase of the product.

Starting on day 8 of your subscriptions refunds are as follows:

  • Annual and Quarterly subscriptions will be refunded the remaining months, however, used months will be charged at the monthly rate to determine refund amount.

Example: If you signed up for an annual subscription and you want to cancel after 4 months the refund will be calculated as follows.

4 * $5.99 = $23.96

Annual subscription $59.99 - $23.96 = refund of $36.03

Note: If cancellation is initiated 1 day into the current monthly cycle per your sign-up date this will count as a full month.

Sign-up on March 2nd, cancel on April 3rd will be considered 2 full months.

  • Monthly subscriptions canceled before the end of the period will be charged $0.25 for each day of use.

Example: Cancel subscription on day 10 of the month in which you signed up.

10 * $0.25 = $2.50

Monthly subscription $5.99 - $2.50 = refund of $3.49

Note: Since there is a 7-day grace period to cancel for a full refund calculation will not start until day 8

We recommend contacting us for assistance if you experience any issues with your subscription. Our number one priority is to build products that meet or exceed your expectations.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: memberservices@CampTale.com