Privacy Policy

1. Introduction

Welcome to CampTale. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using CampTale, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information in the following ways:

Information You Provide:

• Account information (name, email address) when you register
• Profile information you choose to add to your account
• Communications when you contact us for support
• Reservation and booking details for campground bookings

Information Collected Automatically:

• Device information (browser type, operating system)
• Usage data (pages visited, features used)
• Error logs and diagnostic information to improve our service
• IP address for security and fraud prevention

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process campground reservations and bookings
• Send you important updates about your account or reservations
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect information:

• Google Maps/Places API: To display campground locations and photos. Subject to Google's Privacy Policy.
• Google reCAPTCHA: To protect against spam and abuse. Subject to Google's Privacy Policy.
• Google OAuth: For optional social login. Subject to Google's Privacy Policy.

5. Data Storage and Security

We store your data on secure servers and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We use localStorage in your browser to store authentication tokens for your convenience. This data remains on your device and is not transmitted except when authenticating with our servers.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us